Privacy policy

1. Definitions

We value the privacy of our customers and visitors. In this privacy policy, we explain which personal data we collect through our olive oil webshop, why we collect it, and how we handle it with care. We process personal data in accordance with the General Data Protection Regulation (GDPR).

2. Who we are

This webshop sells olive oil and related products. We are responsible for the processing of personal data as described in this privacy policy.

3. Personal data we process

We process personal data when you use our webshop or when you provide it to us directly. This may include the following data: first and last name, address details, email address, phone number, payment details, IP address, and information about your activities on our website.

4. Purposes of processing

We process personal data solely for the following purposes: processing orders and payments, and delivering our products.

5. Legal basis for processing

We process personal data based on one or more of the following legal grounds. Processing is necessary for the performance of a contract to which you are a party, for example when handling orders or delivering our services. We may also process personal data to comply with a legal obligation. In addition, we may process personal data based on legitimate interests, such as improving our services, optimizing our website, or maintaining customer relationships.

6. Retention periods

We do not store personal data longer than necessary for the purposes for which it was collected, unless we are legally required to retain it longer. Administrative data is stored in accordance with applicable Dutch legal obligations.

7. Sharing of personal data

We only share personal data with third parties when necessary for the execution of our agreement or to comply with a legal obligation, such as payment providers, delivery services, and IT service providers. We conclude data processing agreements with parties that process data on our behalf.

8. Cookies

Our webshop uses functional and analytical cookies to ensure proper website operation and to analyze usage. Where applicable, we request prior consent for placing cookies.

9. Data security

We take appropriate technical and organizational measures to protect personal data against loss, misuse, and unauthorized access.

10. Your rights

You have the right to access, correct, or delete your personal data. You also have the right to object to processing or request data portability.

11. Complaints

If you have a complaint about the processing of personal data, you have the right to lodge a complaint with the Dutch Data Protection Authority.

12. Changes

We reserve the right to amend this privacy policy. The most recent version is always available.